Shipping parcels is a major challenge for dropshipping and other online businesses whose products are shipped from faraway China.
The process can be simplified, however, by opting for the e-packet formula.
Discover the advantages of this method and how to track an ePacket parcel from China.
Why use ePacket for e-commerce delivery?
The ePacket is a shipping solution offered by third-party logistics providers (or 3PLs).
It is mainly used for orders placed in Asia for lightweight items.
This delivery method makes sense for e-commerce involving Asia, given the following advantages:
- Shorter delivery times compared to conventional delivery with AliExpress
- More affordable shipping rates from China and Hong Kong
- It’s easier to track the progress of parcels after placing an order
- Costs associated with customs clearance are the responsibility of the customer.
What types of packages are eligible for ePacket shipping?
There are six criteria to be met when shipping a parcel using the ePacket method:
- Packages must not weigh more than 2 kg
- Minimum dimensions are 14.8 cm by 10.5 cm
- The longest side of the package must not exceed 60 cm.
- The combined length, width and height of the package must not exceed 90 cm.
- Double the diameter added to the length of the package must be less than or equal to 104 cm.
- The value of the order placed must not exceed 400 USD
This includes bracelets, jewelry, water bottles, mugs, figurines, etc.
A parcel shipped through the ePacket system arrives on average after 14 or 17 days.
However, this shipping time can vary depending on a number of factors, including :
- Distance to package destination
- The political or economic situation in the destination country
- When the package is shipped
- Weather conditions on dispatch and receipt of parcel
How can I track ePacket orders from China?
It’s important for customers to know the status of the order they’ve placed.
This is all the more true when you consider that shipping times are prone to change depending on the factors mentioned above, not least because the order is being sent from China, with all the administrative and customs procedures that this entails.
This is where an ePacket tracking system comes into its own.
You’ll need a number to track the progress of your order with ePacket. This ePacket tracking number is issued by the supplier once you’ve placed your order.
Once you’ve obtained the number, you have two options for your ePacket tracking.
The first is to use the tracking tool on the official website of a postal service associated with this service.
The second is to track your ePacket using a third-party application.
Order tracking with postal service websites
Tracking ePacket parcels from China can be done using the postal services, which is the method of choice if you have chosen to receive your parcel by post.
It’s worth noting on this point that the site to visit will not be the same depending on where your parcel is currently located.
In particular, you’ll visit the EMS site for ePacket tracking if the item is still in China.
The ePacket tracking will then be carried out from the LaPoste website once the parcel has arrived in France.
This postal service has been a member of the EMS cooperative since 1999.
The procedure is the same in both cases.
Log on to the website and search for the parcel tracking field.
Enter the tracking number issued by your supplier when you ordered your item.
This should generally be 14 characters long.
The ePacket tracking system will then perform a search and give you details of your package’s progress.
ePacket tracking takes place in real time, and you can receive notifications by phone or e-mail.
However, it’s more convenient to track the progress of your parcel from China in real time on a postal service website.
You can also consult these sites from a touch-sensitive phone or tablet for added convenience.
What’s essential is that the device used has an internet connection, so that the tracking can be constantly updated.
Use third-party services to track ePacket packages from China
The options offered by ePacket tracking using postal services may sometimes be too limited for the needs of a merchant or customer.
Order progress may not be updated frequently enough for real-time tracking.
Tracking information may also be insufficient to give a concrete idea of a parcel’s location.
For this reason, ePacket tracking from China can also be carried out using third-party services.
These can take the form of mobile applications or websites.
ePacket tracking from these services works in the same way as for the classic method.
However, they can provide more detailed information on the shipment of a package.
This includes notification at any time of a package’s exact location, and the provision of a map to help locate it.
There are a multitude of third-party ePacker tracking services on the market.
The most popular, however, are Shipway, Parcel Panel, Tracking more, Aftership and Trackiner.
Services such as Order Lookup, Auto FulFill, PackageTrackr and Tracking Genie are also popular in this respect.
To conclude on how to track your ePacket package from China for e-commerce
Now you know how ePacket works and what benefits you can derive from using it.
Now all you have to do is integrate it into your logistics strategy to get the best results from your e-commerce business!
Please don’t hesitate to contact me if you’d like to find out more about developing your online store.
I’d be delighted to use my expertise to advise you on how to make your e-commerce project a success.